Unified Communications Engineer

Transform technology into opportunity as a Network Engineer Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.



How a Unified Communications Engineer will make an impact:

A Unified Communications (UC) Engineer is responsible for designing, implementing, and supporting Enterprise UC solutions for an organization. The UC Engineer must have a strong understanding of various UC technologies, such as VoIP, video conferencing, instant messaging, presence, and collaboration tools like Call Managers, Session Border Controllers, and virtualization.

Responsibilities:

Design and implement UC solutions to meet business requirements and align with the organization's technology strategy.Perform network assessments and provide recommendations for improving UC performance and reliability.Configure and manage UC devices, such as IP phones, video conferencing systems, and collaboration endpoints.Work with vendors and service providers to ensure optimal UC performance and reliability.Collaborate with other IT teams to integrate UC solutions with other systems, such as Active Directory, Exchange, and various enterprise technologies.Provide technical support and troubleshoot UC issues.Develop and maintain UC documentation, such as network diagrams, device configurations, and troubleshooting procedures.Stay current with new UC technologies and industry trends.Manage virtual machines using industry standard virtualization tools, including creating, configuring, and maintaining virtual machines, and managing virtual machine storage and networking.Implement and maintain security measures to protect UC solutions from threats such as malware, viruses, and unauthorized access.

WHAT YOU’LL NEED TO SUCCEED:

Bachelor's degree in Computer Science, Information Technology, or related field.CCNA CiscoSecurity clearance: Current TS/SCI8+ years of IT related experience with a minimum of 3-5 years of experience in UC engineering.Strong understanding of UC protocols, such as SIP, H.323, and RTP.Experience with Unified Communication solutions.Experience with network protocols, such as TCP/IP, DNS, and DHCP.Strong problem-solving and communication skills.Ability to work independently and collaboratively in a team environment.Experience with virtual machine management using industry standard virtualization platforms.Knowledge of security best practices, such as firewalls, VPNs, and intrusion detection/prevention systems.Location: on-siteUS Citizenship required

GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays