Would you like to join a company that values your skills, empowers your growth, and offers you a stake in its success? If so, AMERICAN SYSTEMS is looking for a motivated Unified Communications Lead with demonstrated expertise in Cisco Unified Communications (UC) systems to join our team at Joint Base Anacostia-Bolling (JBAB) in Washington, DC. 

As Part of Our Team, you will:

Take charge of the design, deployment, and optimization of mission-critical communication systems  Provide strategic guidance to the team, while driving system improvements across a global footprint. Receive a robust benefits package that includes Employee Stock Ownership Plan.  Be a part of an empowered accountability culture where each employee-owner has a meaningful stake in the future success and growth of the company.

What You'll Do as a Unified Communications Lead:

Lead the design, deployment, and management of Unified Communications systems, including Cisco Unified Communications Manager (CUCM), Cisco Unity, and Telepresence Management Server. Act as a senior escalation point, resolving complex UC issues such as voice and video challenges and call routing conflicts. Oversee the management of UC endpoints, including Cisco VoIP phones and video conferencing systems. Plan and execute large-scale system upgrades, migrations, and hardware refreshes. Develop and enforce UC security policies to ensure compliance with DoD standards. Mentor and guide junior team members, fostering skill development and technical excellence. Collaborate with cross-functional teams, including network engineers, cybersecurity professionals, and third-party vendors, to ensure seamless UC operations. Maintain and update operational documentation, including system architecture diagrams and technical guides. Deliver regular performance and activity reports to senior leadership, identifying trends and recommending improvements.