Summary Unified Communications / VTC Administrator Arlington, Virginia Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  We deliver essential technology services to our customers in support of their missions to sustain the national security and economic interests of our nation. SecuriGence is seeking a talented Unified Communications / VTC Administrator to help contribute to our success. Come help us solve problems with Innovation Through Intelligence. Responsibilities Responsible for the operations and maintenance of Unified Communications systems Configure systems for user environments Provide support for all VTC call scheduling and remote conferences Maintains current knowledge of relevant technology as assigned Meet with various customers to determine strategic video and telephony needs Maintain proper documentation of systems configurations, including drawings and standard operating procedures Review reports and logs for problems and identify appropriate solutions to include developing workflow for lower tier support levels Provide primary and backup support in the maintenance of Video and UC hardware and software Provide technical support and troubleshooting to users Perform network administration duties Participates in special projects as required Other duties as assigned Qualifications Associate’s degree 3+ years relevant experience. DoD IAT Level II Certification is required. Must have a TS/SCI Clearance with the ability to obtain CI Poly. Knowledge, Skills, and Abilities: Strong analytical, reasoning, organization, time management, and problem-solving skills Must be able to work well under pressure and possess excellent oral and written communication skills Experience operating Conference room audiovisual equipment, such as Crestron touch panels, Cisco Codecs, and display devices Ability to meet strict deadlines Must have experience with Cisco Voice, chat, and Video collaboration systems, Microsoft Skype, and interconnect with Cisco Systems Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing, and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR Experience with Cisco Data Networking switching and routing, but expertise is in Voice, VoIP, and DVTC Experience with Tandberg and Cisco Video devices, including endpoints and Multi-point Control Units (MCU) Experience with UCCX - Cisco Unified Contact Center Express Experience with UCCE - Cisco Unified Customer Contact Enterprise How you’ll grow  At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.    We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.    Benefits  At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  Learn more about what working at Chenega MIOS can mean for you.    Chenega MIOS’s culture  Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.    Corporate citizenship  Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Chenega’s impact on the world.  Chenega MIOS News- https://chenegamios.com/news/    Tips from your Talent Acquisition Team  We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:  Chenega MIOS web site - www.chenegamios.com  Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm  LinkedIn - https://www.linkedin.com/company/1472684/  Facebook - https://www.facebook.com/chenegamios/