Job Title:Unit Clerk

Reports To: RN Supervisor

Status: Non-Exempt

Positions Summary:

Responsible for overall administrative support of Nursing Unit. Assists with resident admission and discharge, including paperwork and chart preparation. Files resident related paperwork into medical record.

Essential Duties and Responsibilities:

Provides clerical support to Unit, answers the phone, faxes notifications and lab results to physicians, schedules appointments, checks unit mailbox and retrieves lab results from the printer.

Assists in transporting residents with the facility as needed.

Transcribes physician orders and completes the non-clinical portion of paperwork for new and re- admissions.

Gathers information for the daily stand- up meeting (e.g. 24-hour report books care plan books and resident profiles)

Schedules appointments.

Files new information into medical records, updates meal percentage, weight sheets, etc. Informs manager of residents with decreased meal intake.

Faxes dietary recommendations to the physician, documents weight and vital signs.

Assists with admission and discharge of residents.

Assist with pass trays at mealtimes.

Prepares charts for new admissions; enters face sheet.

Transports residents and charts to exam room for on-site visits by specialists.

Preps and clean the exam room.

Assures that call all call bells are answered promptly, meeting all residents’ needs in a timely manner.

Reports incidents, accidents or changes in condition to the RN Supervisor immediately.

Strictly adheres to infection control and safety rules, regulations, policies and procedures

Maintains the confidentiality of all resident care information, including protected health information in accordance with HIPAA and other federal and state regulations.

Performs all tasks and duties in an efficient and safe manner.

Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and facility needs.

Represents Vita Healthcare Center in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for the fundamental rights, dignity, personal comfort and privacy of others

Required Competencies:

QUALITY & PRODUCTIVITY

Provides high quality services, processes and programs while consistently seeking ways to improve outcomes and enhance the facility. Meets or exceeds goals and objectives and consistently engages in productive work effort requiring, minimal direction from manager.

PROFESSIONALISM

Demonstrates self-control by maintaining composure in difficult situations; deals calmly and effectively with stressful situations. Projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the organization.

ACCOUNTABILITY

Demonstrates commitment to the position and accepts responsibility for personal actions.

COLLABORATION & TEAMWORK

Supports a positive team environment in which employees participate, respect and cooperate with each other to achieve desired results. Builds and sustains cooperative working relationships and demonstrates a positive attitude in work assignments and interaction with others.

COMMUNICATION

Expresses self in a knowledgeable, coherent, and professional manner. Works to resolve conflict and promotes an open and honest environment for feedback and constructive criticism.

LEADERSHIP

Provides direction and motivation and sets an example through open communication and modeling best practices. Provides appropriate advice, on- going feedback, support and resources to improve effectiveness of individuals and departments.

Qualifications:

EDUCATION AND/ OR EXPERIENCE

High School Diploma or equivalency, with office and computer experience preferred. 1-3 years’ experience in a long-term care setting preferred.

Previous administrative/secretarial experience preferred.

Must be able to effectively communication with older adults in a manner that conveys warmth and professionalism.