Position Summary: Responsible for clerical duties, communication and reception duties on assigned nursing units. Provides general support to both clinical and non‐clinical. Demonstrates appropriate population specific communication skills. Essential Functions: + Actively participates maintaining a safe environment. 1. Recognizes, troubleshoots and initiates corrective action needed on equipment. + Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies. + Complies with all policies of the hospital and nursing department. + Utilizes proper body mechanics to prevent injury to self or patients. + Demonstrates organizational and time management skills. + Completes work within a timely manner according to department guidelines. + Maintains neat and clean work area. + Orders and maintains clerical supplies as necessary. + Orders necessary unit equipment and supplies. + Performs errands in a timely manner. + Demonstrates strong communication and organizational skills. + Ability to communicate using telephones, intercom, computer systems. + Answers telephone promptly and politely, identifying self, title, and department. + Receives and sends messages in an accurate and timely fashion. + Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner. + Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications. + Implements Downtime process and procedures including order interpretation and transcription as necessary. + Notifies RN of any stat order. + Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines. Other Duties: + Assists in the orientation of new employees. + Attends and participates in unit council and unit clerk meetings (70% attendance). + Demonstrates awareness of need for self‐growth by assessing strengths and weaknesses and establishing written goals. + Demonstrates willingness to accept non‐routine work assignments as appropriate. + Encouraged to participate in community activities. + Is authorized to access secured storage areas in the performance of essential job functions and duties. + Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations. + Seeks supervision and guidance when appropriate. + Supports the philosophy of the hospital and of the department of nursing. The pay range for this position is $16.00 - $22.37/hour