Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours:

10:00am-6:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

25082 - 2340 Emergency Room

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.  Serves as unit receptionist, directs patients, visitors and others.  Answers telephone and intercom.  Takes and relays messages.  Refers unusual or questionable situations to supervisor or others.
2.  Uses pneumatic tube system, dumb waiter, and receives and transmits messages.  Arranges for specimen transport.
3.  Transcribes physician orders.  Enters orders into entry system according to standard procedure.  Utilizes down time procedures when indicated.
4.  Duplicates reports, mails and distributes same.  Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records.
5.  Schedules patients for consults and diagnostic and therapeutic services.  Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments.  Ensures preparation of charts, rooms, ambulances and other services as required or directed.
 

License/Certification/Education:

Required:
1. Equivalent to high school plus additional specialized training.  
2. Knowledge of a variety of office procedures, operation of office equipment such as computer.
Experience/Skills:

Required:
1. Ability to handle multiple priorities and effective communication.  
2. 3 to 12 months experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.