RESPONSIBILITIES **JOB SUMMARY/RESPONSIBILITIES:** • Verifies patient identification, and updates electronic health record with patient’s name, date of birth and chief complaint. • Performs and coordinates administrative and clerical support functions to facilitate delivery of effective and efficient patient care on the unit/department. • Fulfills duties of a PBX operator “after hours.” Relays and expedites incoming, outgoing, and interoffice calls for the department and hospital. Functions as the communication center for security, team leaders, supervisors, physicians, and plays a key role in emergency response communications. **TYPICAL PHYSICAL DEMANDS:** • Seeing, hearing, speaking, finger dexterity. • Continuous: stooping/bending; reaching above, at, and below shoulder level. • Frequent: lifting and carrying weight up to 15 pounds, standing, sitting. • Occasional: walking, lifting usual weight up to 50 pounds. **TYPICAL WORKING CONDITIONS:** • Not substantially subjected to adverse environmental conditions. • May be exposed to unpleasant elements (accidents, injuries, and illnesses). Contact with patients under a wide variety of circumstances. **MINIMUM QUALIFICATIONS:** **EDUCATION/CERTIFICATION AND LICENSURE:** • High school diploma or equivalent. • Medical terminology certificate preferred. **EXPERIENCE:** • Six (6) months experience as a ward clerk, unit secretary, patient registrar, or comparable healthcare position; OR successful completion of a medical terminology course with six (6) months of customer service or clerical experience. • Experience to demonstrate the following: o Good verbal and written communication skills in English. o Good interpersonal skills and telephone etiquette. o Knowledge and skills in use of general office equipment. o Ability to work under changing situations and interruptions. o Ability to maintain highly sensitive, confidential material according to HIPPA Privacy Rule requirements. Equal Opportunity Employer/Disability/Vet