Company :Allegheny Health NetworkJob Description : 

GENERAL OVERVIEW:

Performs all necessary clerical functions in order to meet the needs of internal/external customers; preparation, handling, and dissemination of information and documents.

ESSENTIAL RESPONSIBILITIES:

Greets customers by phone and in person in a pleasant and friendly manner, utilizing key words as indicated. (25%)Creates effective and efficient filing system for secure handling of protected information and easy retrieval of files and information.  (25%)Operates office equipment including computer work stations and peripherals, photocopy machines, facsimile machines and other electronic storage, processing and imaging equipment.  (25%)Establishes and maintains positive, productive working relationships with internal and external customers including hospital departments, physician offices, nursing homes, visiting nurses, etc.  (25%)Depending on department, may coordinate discharge to nursing/personal care homes; or arrange for wheelchair van/ambulance during hours of departmental operation.

QUALIFICATIONS:

Minimum

High School Diploma or GEDTwo years experience in secretarial/office management

Preferred

Associate's Degree

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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