Responsibilities:

Under general supervision, performs a variety of clerical and secretarial duties to support the effective operations of assigned clinical inpatient unit or program(s). Representative duties include: serving as receptionist and communication source; assembling and maintaining active patient charts, patient records, and unit/program files; transcribing physicians' orders; preparing memos, tables, and general correspondence; scheduling appointments and meetings; collecting and maintaining data; ordering supplies; and running errands throughout Hospital complex.

Requirements:

Work requires ability to read, write, speak English, compose letters, maintain bookkeeping/billing records, and operate computer software and equipment - acquired through high school education. Work requires one to two years of clerical/secretarial experience in order to gain comprehensive knowledge of office practices and procedures and operations. Work requires the ability to operate the calculator, copier, facsimile machine, Microsoft Office software, and printer. Must possess interpersonal skills sufficient to exchange factual and confidential information and communicate effectively and courteously with a diverse group of internal and external contacts (patients, families, referring physicians, staff, and vendors) (51-80% of work time). Work requires problem-solving abilities sufficient to develop and administer office procedures, prepare reports, schedule patients, monitor expenditures, identify and evaluate equipment and physical space problems, and resolve billing discrepancies. Work requires managing the office functions, proofreading, and meeting tight deadlines (for 51-80% of work time).