At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **Job Summary:** A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming. **Essential Job Functions** + Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties. + Acts as liaison between patient and nurse to report changes and/or concerns. + Provides high-level customer service to all patients, patient's family, visitors, and employees. + Provides accurate, precise, timely documentation when applicable for patient care. + Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving. + Performs delegated tasks once competency has been validated. + Mobilizes patients using therapeutic transfer techniques which foster independence and safety. + Fosters independence by encouraging patients to complete tasks as independently as possible. + Individualizes care based on patient's interests and hobbies. **Education:** + None **Licensure/Certification:** + BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) + Must have completed one of the following: (required)Successful completion of nursing aide training program ORSuccessful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting **Experience:** + Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required) **Skills & Abilities:** + Possesses problem-solving skills with excellent communication and interpersonal skills + Engage with staff and patients in a professional manner + Ability to be proactive in a rapidly changing environment **Training** EPIC Electronic Health Record (EHR) training (preferred) ****This role also includes Unit Secretary duties *** **Summary of Primary Function/General Purpose of Position** The Unit Secretary is responsible for coordinating communications, performing unit receptionist activities, and accountable for routine clerical activities in a nursing unit. The Unit Secretary often fulfills the role of the first interaction visitors and patient in the inpatient unit. The interaction between the Unit Secretary and other members is key to ensuring a safe, patient centered work environment. **Essential Job Functions** + Ensure call lights and telephone are answered in timely. Responds to call lights and patient needs. Assists with meal tray delivering when necessary. + Answers phone calls and questions from patients/clients, visitors, volunteers, medical staff, and co-workers. Provides assistance, guidance, and direction to visitors, patients/families, employees and other departments as necessary. + Completes inpatient call backs as directed by management. + Performs checks to notify consulting physicians of inpatient consults as needed. Schedules discharge follow up appointments. Assists in recording traumas and codes within the facility. **Employment Qualifications** **Education Qualifications** - _List the_ **_minimum_** _education, training, and experience required to perform the essential functions of the position._ **Required Minimum Education:** High School Diploma or GED Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com