HeartShare St. Vincent’s Services (HSVS) Enhanced Family Foster Care (EFFC) program seeks a Unit Supervisor for its Queens office to build and lead a strong team that provides and coordinates excellent quality care, and healing to children, and ensures that every one of the children on the caseload is living a nurturing, safe, and permanent family as quickly as possible. 

The Unit Supervisor will be under the direction of the Division Director.

Administrative and Management Oversight

Provides coaching and support to staff to reinforce quality case practice with the future use of an evidence-based model. Provides formal and informal supportive, programmatic and clinical supervision to each team member; holds formal individual supervision weekly and team meetings monthly. Responsible for completing and submitting staff evaluations; resolve and address staff issues; participate in hiring, disciplinary actions. Holds staff accountable for strong performance. Ensures appropriate record-keeping including supervisory records Responds to case emergencies (after hours when necessary). Must have excellent customer service skills. Must be able to collaborate across programs. Ensure the safety and well-being of children. When necessary, conduct home visits, school visits, and attend court hearings. Must uphold the agency Mission and Values at all times. Participate in on-call rotation for after-hours emergencies to ensure 24/7 emergency coverage for families. Review all Progress Notes, Court Reports, correspondence and other documentation, ensuring quality and timely submission. Responsible for ensuring the timely and accurate submission of all forms and documents required by ACS and NYF. Ensures adherence to all city and state mandates, including documentation of necessary contacts by caseworkers. Five-day, 35-hour week. Workweek runs from Monday through Friday. Must be flexible in the event of an emergency and willing to work on a rotating schedule, if required ;May be required to work holidays, with holiday flexed to another day.