UNIT SUPERVISOR BSA COMPLIANCE FIRSTBANK PR Our Company At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations. Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you. A Brief Overview The Unit Supervisor supports the execution of the FirstBank’s Customer Risk Rating and Enhanced Due Diligence Process focused primarily on Bank Secrecy Act and Anti-Money Laundering laws and regulations. Provides support to the BSA Management mainly through the direct supervision over the execution of the Compliance Specialists’ duties and responsibilities within the BSA Unit, such as Customer Validations, Initial EDD, Scheduled Group EDD and other Unit EDD processes for High-Risk Customers, among others, as required. In addition, serves as a SME in EDD requirements by approving High Risk Customers, responding to consults from the various Business Units, documenting Memos, participating in systems implementations testing, for both BSA and Business Units, as well as writing step by step guidelines and amending written procedures when appropriate. What You’ll Need to Succeed + Participate in and contribute to the execution of the Bank’s BSA/AML and OFAC Compliance Program, ensuring alignment with corporate compliance and strategic direction and recommend actions based on internal and external industry developments within area of responsibility. + Distributes assignments and tasks to Compliance Specialists under his/her supervision. + Monitors daily production and reports progress weekly and monthly. + Holds periodic staff meetings to discuss objectives and progress with Compliance Specialists under his/her supervision. + Reviews work submitted by the Compliance Specialists by selecting a daily sample of the Customer Risk Rating, Onboard Customer Validations and Enhanced Due Diligence analyses prepared by the Specialists under his/her supervision. + Ensures visits and customer risk rating are assigned on time and are complete. + Identifies new customers to be added to the assigned scheduled group through queries or through BSA exception approvals, when needed. + Acts in a lead capacity providing daily guidance and expertise to ensure compliance with Bank’s policies and procedures, training and continuous on-on-one and group coaching to Compliance Specialists under its supervision. + Identifies areas for continuous improvement through verbal and written communications to support the development of the Compliance Specialists under his/her supervision. + Maintains Assistant Manager informed about any referral for unusual activity or change in procedures or processes that may impact the BSA/AML Program. Documents and refers investigation results when needed. Other Responsibilities: + Review and advise on High-Risk Customer prospects and existing customers that warrant possible account cancellation to maintain current risk mitigating controls. + Provide support with BSA/AML and OFAC compliance examinations, and/or compliance audits or reviews drafts responses to internal audit requests and implements action plans to address internal audit recommendations, as required. + Document memos to summarize results of Scheduled Groups or Special EDDs, as assigned. + Advise and support the business lines in the establishment and execution of action plans to address compliance deficiencies, findings, and/or recommendations of examiners, internal audits, and self-identified issues. + Actively support the review of corporate procedures. Reviews, documents and approves Customer Risk Rating changes, and new accounts and CTR exemptions as needed. + Prepares and discusses production, quality, metrics and Enhanced Due Diligence Reports for the Bank units and departments, its subsidiaries and affiliates, as needed. + Liaison between the Business, Operations and BSA Units in matters related to High-Risk Customers. + Serve as a compliance resource to business units, internal team members, and management providing a range of support and analysis on BSA/AML compliance requirements, issues, and/or best practices, including the provision of guidance in the design and/or enhancement of processes and controls to manage compliance risks in EDD requirements by approving High Risk prospects, responding to consults from the various Business Units, as needed. + Collaborate with systems implementations testing, for both BSA and Business Units, as well as writing step by step guidelines and amending written procedures as needed. + Participates and supports corporate BSA/AML and OFAC compliance training for the Unit and other Bank units and departments its subsidiaries and affiliates, as needed. + Responsible for performance management and overall development and operations within the assigned tasks of the Groups of Specialists under supervision. Evaluate performance, learning and capability to identify special training needs to increase team efficiency. What You’ll Need: Bachelor’s degree in finance/Banking/Accounting or related field is required. Minimum 3 years performing relevant regulatory compliance functions in the banking industry, and knowledge of BSA/AML and OFAC laws and regulations. Competencies: · Experience working in a compliance position in the banking industry preferably in BSA/AML, branches or back-office operations, or interna/external audit. · Bilingual, English and Spanish speaking and writing, including the ability to speak, read, and write in both at a collegiate level including the use of business terms. · Ability to analyze complex standards, laws and regulations and relate those laws to operational procedures, company policies, and industry trends. · Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook) is necessary to complete assigned tasks and projects. · Supervisory experience is desired but not required. FirstBank Puerto Rico is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.