UNIT SUPERVISOR BSA COMPLIANCE (MONITORING) FIRSTBANK PR Our Company At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations. Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you. A Brief Overview The Unit Supervisor supports the execution of the FirstBank’s transaction monitoring and alerts determination process focused primarily on Bank Secrecy Act and Anti-Money Laundering laws and regulation compliance. Provides support to the BSA Management mainly through direct supervision over the execution of the Compliance Specialist and Compliance Analysts’ duties and responsibilities within the BSA Unit, such as alerts reviews (Deposit & Lending accounts), training and coaching, as well as writing step by step guidelines and amending written procedures when necessary. What you’ll do: + Participate in and contribute to the execution of the Bank’s BSA/AML and OFAC Compliance Program, ensuring alignment with corporate compliance and strategic direction. + Distribute assignments and tasks to Compliance Specialists and/or Compliance Analyst under his/her supervision. + Monitors daily production and reports progress weekly and monthly. + Holds periodic staff meetings to discuss objectives and progress with personnel under his/her supervision. + Reviews work done by the Compliance Specialist and/or Compliance Analysts by selecting a daily sample of the alerts completed by the employees under his/her supervision. + Ensures that the alerts generation is complete and responsible for their assignment. + Acts in a lead capacity providing daily guidance and expertise to ensure compliance with the Bank’s policies and procedures, training and continuous on-one and group coaching to Compliance Specialists and/or Compliance Analysts under supervision. + Identifies areas for continuous improvement through verbal and written communications to support the development of the Compliance Specialist and/or Compliance Analysts under his/her supervision. + Responsible for requesting information through Section 314-B in support to various processes managed within the BSA Unit; keep track of them and document responses received. Also responsible of managing all the 314B requests received from other financial institutions. + Maintains Assistant Manager informed about any referral for unusual activity or change in procedures or processes that may impact the BSA/AML Program. Documents and refers investigation results when needed. Other Responsibilities + Provide support with BSA/AML and OFAC compliance examinations, and/or compliance audits or reviews. + Support Assistant Manager implementing action plans to address internal audit recommendations, as required. + Prepares and discusses production, quality, and metrics as needed. + Collaborate with systems implementations testing, for both BSA and Business Units, as well as writing step by step guidelines and amending written procedures as needed. + Responsible for performance management and overall development and operations within the assigned tasks of the Groups of Specialists and/or Analysts under supervision. Evaluate performance, learning and capability to identify special training needs to increase team efficiency. + Perform other duties as assigned. What You’ll Need: Bachelor’s degree in finance/Banking/Accounting or related field is required. Minimum of 3 years performing relevant regulatory compliance functions in the banking industry, and knowledge of BSA/AML and OFAC laws and regulations. Supervisory experience is desired but not required. Prior experience working in a compliance position in the banking industry preferably in BSA/AML, branches or back-office operations, or interna/external audit. Competencies · Possess strong written and oral communication skills to prepare well-written business reports. · Fluent in English and Spanish. Excellent writing skills in English and Spanish. · Strong supervisory skills, interpersonal communication, leadership, and teamwork oriented. · Problem solving, detail oriented and must be able to work on several tasks simultaneously observing excellent quality standards. · Knowledge of BSA/AML and OFAC laws and regulations and proficiency in the Bank’s Core System. · Able to work in a fast-paced and stressful environment. · Strong analytic and proofreading skills along with a focused attention to detail. · Aptitude for high degrees of precision and quality. · Maintains and promotes a high standard of confidentiality and strong ethical values. · Able to work with a minimum of supervision. · Organization, prioritization and decision-making skills. · Sound judgment and proper criteria for establishing priorities correctly. · Must be able to work on several tasks simultaneously observing excellent quality standards A Ability to analyze complex standards, laws and regulations and relate those laws to operational procedures, company policies, and industry trends. Pro Proficiency in Microsoft Office applications (Word, PowerPoint, Excel & Outlook) is necessary to complete assigned tasks and projects. FirstBank Puerto Rico is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.