Universe Manager ( **Job Number:** UNI000001 ) **Description** + Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards + Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns + Recommend price modifications based on benchmarking in order to maintain competitiveness + Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the team + Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved + Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times + Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media tools + Communicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost sales + Handle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards + Perform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and other **Qualifications** + Bachelor’s Degree + 2 years of experience in a managerial role + Active participation in at least one sporting activity and expert knowledge of sporting events and products + Previous experience in sports goods + Proficiency in MS Office + Fluency in English + Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible + Active participation in at least one sporting activity and expert knowledge of sporting events + Developing and Motivating Others: level 2 + Cultural Awareness: level 3 + Customer Focus: level 3 + Driving and Achieving results: level 2 + Attention to details: level 3 + Initiative: level 3 + Self Confidence: level 2 **Organization** : Decathlon **Primary Location** : Qatar-Qatar, Villaggio Mall **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** UNI000001