Universe Specialist ( **Job Number:** UNI000068 ) **Description** + Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards + Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards + Communicate sales plans and targets to the Universe team, monitor performance on an on-going basis and suggest corrective actions to hierarchy when needed + Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist in preparing the staff schedule in order to ensure that activities are carried out in the most efficient manner + Benchmark prices with the competition and recommend price modifications in order to maintain competitiveness + Support the Universe Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products + Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results + Watch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss + Handle other related activities such as controlling the process of shipments reception, carrying out the end-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager and other + Monitor and identify bestselling items, limited editions and non-moving products on a weekly basis, and report on them to the hierarchy **Qualifications** + Bachelor’s Degree + Active participation in at least one sporting activity and good knowledge of sporting products as well as of sporting events + Proficiency in MS Office + Fluency in English + Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible + Active participation in at least one sporting activity and expert knowledge of sporting events + Teamwork: level 3 + Customer Focus: level 2 + Driving and Achieving results: level 1 + Planning and Organizing: level 2 + Self - Development: level 3 + Change and Adaptability: level 2 + Initiative: level 3 **Organization** : Decathlon **Primary Location** : Jordan-Jordan, City Mall **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** UNI000068