Universe Specialist
Azadea Group
*Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standardsGreet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standardsCommunicate sales plans and targets to the Universe team, monitor performance on an on-going basis and suggest corrective actions to hierarchy when neededAssign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist in preparing the staff schedule in order to ensure that activities are carried out in the most efficient mannerBenchmark prices with the competition and recommend price modifications in order to maintain competitivenessSupport the Universe Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of productsMotivate team members and provide them with the necessary support in terms of training and development in order to optimize sales resultsWatch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in a timely manner in order to avert lossHandle other related activities such as controlling the process of shipments reception, carrying out the end-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager and otherMonitor and identify bestselling items, limited editions and non-moving products on a weekly basis, and report on them to the hierarchy*Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standardsGreet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standardsCommunicate sales plans and targets to the Universe team, monitor performance on an on-going basis and suggest corrective actions to hierarchy when neededAssign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist in preparing the staff schedule in order to ensure that activities are carried out in the most efficient mannerBenchmark prices with the competition and recommend price modifications in order to maintain competitivenessSupport the Universe Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of productsMotivate team members and provide them with the necessary support in terms of training and development in order to optimize sales resultsWatch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in a timely manner in order to avert lossHandle other related activities such as controlling the process of shipments reception, carrying out the end-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager and otherMonitor and identify bestselling items, limited editions and non-moving products on a weekly basis, and report on them to the hierarchy*Bachelor’s DegreeActive participation in at least one sporting activity and good knowledge of sporting products as well as of sporting eventsProficiency in MS OfficeFluency in EnglishCollective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsibleActive participation in at least one sporting activity and expert knowledge of sporting eventsTeamwork\: level 3Customer Focus\: level 2Driving and Achieving results\: level 1Planning and Organizing\: level 2Self - Development\: level 3Change and Adaptability\: level 2Initiative\: level 3*Bachelor’s DegreeActive participation in at least one sporting activity and good knowledge of sporting products as well as of sporting eventsProficiency in MS OfficeFluency in EnglishCollective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsibleActive participation in at least one sporting activity and expert knowledge of sporting eventsTeamwork\: level 3Customer Focus\: level 2Driving and Achieving results\: level 1Planning and Organizing\: level 2Self - Development\: level 3Change and Adaptability\: level 2Initiative\: level 3
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