University Operations Support Officer
Office of the Director of National Intelligence
Summary The National Intelligence University (NIU) is the Intelligence Community's sole accredited, federal degree-granting institution. It serves as the intellectual hub for the intelligence profession, preparing today's leaders for tomorrow's challenges. Responsibilities This position is an excellent opportunity for someone looking to gain a broad range of experiences across both Human Resources and other corporate functions. In addition to supporting key HR activities, you will engage in policy support and corporate initiatives that may extend beyond the scope of traditional HR functions. If you're someone who thrives in a dynamic environment and enjoys tackling new challenges, this is the perfect role for you. The University Operations Support Officer will perform the following roles: Employee Recruiting & Development: Support the recruiting, development, training, employee relations, and compliance efforts at NIU, applying a hands-on approach to maximizing utility and efficiency in managing university personnel across the 18 IC components. Support Corporate Initiatives: Serve as a focal point for projects or programs that support NIU's broader mission, which may include non-HR related initiatives. Conducts research and analysis of basic administrative issues and provides information and material to support recommendations needed for decision-making and passes on to senior management. HR Operations & Guidance: Provide advice and guidance on a broad range of HR topics, resolve HR issues, and ensure compliance with policies, procedures, and regulations. Data Management & Reporting: Assist in maintaining and updating HR records, track staffing changes, and support various HR projects that contribute to the ODNI human capital mission. Cross-Functional Support: Collaborate with other departments to implement organizational improvements, participate in policy support initiatives, and ensure smooth execution of non-HR projects. Experience Beyond Traditional HR: This position offers the opportunity to gain experience that traditional HR roles may not, giving you the chance to expand your skill set in new and challenging areas. Maintain productive working relationships with colleagues, HR managers, and customers as appropriate and use these relationships to share information of interest and explain the specifics of HR programs. Specific Duties: Serve as focal point for NIU's HR office, responsible for all aspects of HR support to NIU and personnel, including posting vacancy announcements, maintaining staffing table updates, liaising with ODNI/HRM on behalf of NIU and personnel assigned to NIU, providing interpretation of HR policies and regulations for NIU leadership and personnel assigned. Collaborates with action officers to advance HR and other NIU initiatives, to assure timely completion of tasks, and to identify any follow up actions. Apply specialized knowledge to resolve HR issues. Represent NIU in a positive, proactive manner with the ability to communicate complex information in a clear, concise manner targeted to meet the needs of NIU leaders and the NIU workforce. Perform other duties and support other NIU initiatives as assigned. Requirements Conditions of Employment Qualifications Mandatory Requirements: At least one year of experience in Human Resources or two years in a related field. Ability to work in a fast-paced environment with shifting priorities and timelines. Communication skills, both written and oral, and the ability to explain complex concepts clearly and concisely. Analytical thinking and problem-solving skills, including the ability to provide actionable insights based on HR data. Interpersonal skills and ability to build and sustain professional networks across organizational boundaries to exert influence. Ability to manage multiple tasks and responsibilities, with an attention to detail and organizational skills. Desired Requirements: An Undergraduate Degree in Human Resources Administration, Business Administration, Training and Development, Workforce Analytics, or other related disciplines Experience with Intelligence Community training or educational components. Interest in learning about corporate initiatives outside of the HR function and willingness to take on new challenges. Education Additional Information Job Interview Travel: Candidates from outside the Washington, D.C., area may be selected for a telephone, teleconference, or in-person interview. Salary Determination: The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance. Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step. Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Director/ Human Resource Management. On occasional instances when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to but not less than the employee's current annual base rate of pay, not to exceed the maximum rate (i.e., step 10) of the GS grade to which assigned. Relocation Expenses: For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds. Reasonable Accommodations: The ODNI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Reasonable Accommodations Officer by classified email at dni_reasonable_accommodation_wma@cia.ic.gov, by unclassified email at DNI_DRA@dni.gov, by telephone at 703-275-3900 or by FAX at 703-275-1217. Your request for reasonable accommodation will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY. The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
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