Description A highly detail-oriented and skilled User Acceptance Testing (UAT) Coordinator is needed to support the testing process for a Salesforce Field Service system. The ideal candidate will have a strong background in software testing, including hands-on experience in preparing test scripts, managing test cases in Q-Metry, logging defects in Jira, and effectively reporting on testing processes. This role will play a critical part in ensuring the system meets business requirements and performs as intended. Requirements Key Responsibilities: + User Acceptance Testing Coordination: Collaborate with stakeholders to define the scope, objectives, and acceptance criteria for testing activities. + Test Script Development: Create comprehensive test scripts based on business requirements and use cases, ensuring full coverage of functional and non-functional aspects of the system. + Test Case Management: Load and manage test cases and scripts in Q-Metry while maintaining accurate and up-to-date documentation of testing activities. + Defect Management: Log, track, and prioritize defects using Jira, working closely with development and QA teams to ensure timely resolution. + Reporting: Generate and distribute regular progress reports on testing activities, defect status, and overall test coverage. Provide actionable insights to stakeholders. + Stakeholder Communication: Act as the primary point of contact for all UAT activities, facilitating meetings, walkthroughs, and reviews with business users and technical teams. Qualifications: + Bachelor’s degree in Computer Science, Information Systems, or a related field. + Proven experience in software testing or UAT coordination roles. + Hands-on expertise with test management tools like Q-Metry and defect tracking systems like Jira. + Experience with Salesforce Field Service or similar CRM systems is highly preferred. + Strong analytical and problem-solving skills. + Excellent written and verbal communication skills. + Ability to work independently and manage multiple priorities in a fast-paced environment. + Software testing certifications (e.g., ISTQB, CSTE) are a plus. Preferred Skills: + Familiarity with Agile methodologies and practices. + Knowledge of the energy industry or field service operations. + Ability to interact professionally with executives, managers, and subject matter experts. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .