This exciting opportunity to drive the transformation of the Compliance department by supporting strategic Compliance processes, technology, and reporting projects within a dynamic environment, the User Experience and Automation Specialist Vice President will be a Subject Matter Expert (SME) in the areas of, but not limited to, business processes, complex data sets, reference data, and automation. The Vice President User Experience and Automation role will analyze data sets, build workflows, create various reports, design forms, and build lightweight user interfaces, with a focus on, but not limited to, understanding bank related process risks, communications risks, as well as financial crime, and manipulation risks. Moreover, ensure that any solutions can integrate with the bank’s various systems/platforms and control framework.
This is a mid-level role sitting within the Analytics team and is a key part of the Compliance Department Americas Division (CPAD). As a key contributor to the Automation function within the team, they will direct consultants/contractors or consulting/contracting teams and potentially have direct reports in the future. They will be expected to review, edit, update, and streamline the work of the more Jr. User Experience and Automation analysts. They will also be expected to review data sets, build automated business processes, create / review reports, architect scalable designs, and bring inventive solutions to a variety of challenges across the Bank. The role supports all areas of Compliance across the Americas and interfaces heavily with Compliance SMEs and key data owners throughout the Americas Division (AD).
Role Objectives Work with Subject Matter Experts (SMEs) across Compliance to plan and deploy rapid and dynamic solutions within Business Intelligence (BI) development suite such as Microsoft Power Apps, Microsoft Power Automate, Microsoft Power BI, and SharePoint. Work closely with Business Analysts (BAs) to gather and interpret Compliance SME input and logically convert input into processes or reporting solutions. Implement file and data checks and controls to ensure data is fit for use. Enrich and/or transform data to support business processes and reporting. Build user intuitive workflows. Develop user friendly forms and lightweight easy to follow user interfaces. Construct reports, reporting portals, and reporting dashboards. Be able to develop escalation alert paths via email or other interfaces depending on the use case. Track defects and enhance processes and reports in an agile manner. Draft, update, and review design documents. Promote knowledge sharing and promulgation of best practices across Compliance, Business, and Technology teams. Escalate Issues as they arise, ensure issues are addressed and closed. Act as the Compliance interface with key data owners to identify, map, link, or update/enrich required source data. Contribute to, as well as track, testing plans and project plans. Qualifications and Skills Direct experience with the accurate and timely delivery of light weight solutions, reporting suites, and dynamic dashboards Experience working within the agile software development lifecycle Direct experience with Business Intelligence (BI) development tools such as Microsoft Power Apps, Microsoft Power Automate, Microsoft Power BI, and SharePoint Experience with systems architecture, and designing scalable solutions Baseline understanding of Compliance laws, rules, regulations, risks, and typologies Strong understanding of database design, UI design, experience with data mapping, and be able to use tools to select data sets from a database as required Meticulous attention to detail and demonstrated ability to produce high quality, accurate work consistently Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Strong interpersonal skills for building strong relationships with stakeholders and engaging teams Excellent oral communication and writing skills in interacting with non-executives, technology management, data owners and across business lines and control functions