We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

What you`ll do 
SAP Customer Experience (SAP CX) helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. We empower businesses to manage the complete customer experience by bringing together customer data management, machine learning and microservices to power real-time, intelligent customer engagements across sales, customer service, marketing and commerce. We ensure competitive differentiation and brand loyalty through customer experiences that are trusted, simple, personal, helpful, and connected to help customers achieve everyday goals. The SAP CX Solutions consists of Commerce Cloud, Sales and Service Cloud and the CX AI Toolkit. We are re-defining Customer Experience by developing competitive cloud solutions that will accelerate our customers´ success.

 

The SAP CX UX team defines the face of SAP CX Solutions.
As a User Experience Design Associate / User Experience Designer at the SAP CX UX Design team, you work on UX concepts for business applications. You ensure the relevance of your designs and will be working closely with the application units within SAP CX. In addition, you will expose concepts and designs to customers and end users for feedback. You are passionate about interaction design and empathetic towards end-users. You will define and communicate new application designs and interaction concepts or build upon and extend existing concepts. Abstracting and generalizing requirements is necessary to ensure relevance and scale of your work. You are continuously broadening your horizon on design methodologies, technologies and upcoming trends.
You will be part of an exciting and international design team of about 60 designers who work for the different CX solutions with touch points to all continents and cultures.
 

What you bring 

Bachelor’s or master’s degree in Interaction Design / Product Design / User Experience Design or related fields 2+ years of work experience in Interaction Design / Product Design / User Experience Design/ Visual Design You have a portfolio that displays a spectrum of creative design solutions Good understanding of fundamental design principles and human interaction principles Good skills in visualizing your concepts in a clear, structured and compelling way Profound knowledge of design software like Figma, Mural, Sketch, Axure, and other tools Experience in interaction design, user research, user flow scenarios, personas, storyboards, prototypes, information architecture Fluent communication skills in English and a collaborative attitude to successfully drive projects across multi-cultural and multi-disciplined virtual teams Experience with SAP, in particular with SAP CX solutions, is a plus

 

Meet your team 
The SAP CX User Experience team works on creating simple, usable and consistent designs across all CX solutions. Our multi-disciplinary team includes researchers, UX and visual designers, and design evangelists. The teams are grouped regionally, and the designers work on CX solutions with the CX UX Design Lead.

 

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

Requisition ID: 415134  | Work Area: Software-User Experience  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Part time or Regular Full Time   | Additional Locations: #LI-Hybrid
 

 

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