User Experience Design Expert
SAP
**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
As the world’s leading provider of integrated travel, expense management solutions, SAP Concur is driven by a relentless pursuit to simplify and automate these everyday business processes.
We are looking for an experienced User Experience leader to own and drive our Pre-Spend and Compliance suite of products. In this role, you will play an integral part in the UX/Product/Engineering triad discovering problems to solve as they align with our product strategy and our customer needs. As a Principle UX Design Expert, you will serve as lead and mentor to earlier UX talent and work closely with your off-site UX Manager to provide on-site transparency and ensure alignment on solutions and work to be done.
It’s an amazing opportunity to leave your mark and transform large experiences from deep and complex into something simple and delightful.
**What you´ll do**
+ Execute continuous discovery methods with partnering Product and Engineering leads to identify and understand the problems to be solved by performing customer research throughout the product development lifecycle (PDL) to ensure data and customer/user input is infused into all product designs.
+ Continuously refine ideas by understanding real user problems and defining metrics and success in their outcomes.
+ As the UX lead for the site location, you’ll serve as key point of contact with your off-site UX Design Manager to provide transparency to both your own and UX site activities as it relates to product strategy, projects being executed by yourself and the other 2 earlier talent UX Designers.
+ Orchestrate design delivery across multiple product teams. Lead extended teams through all stages of product design delivery from discovery and disambiguation of work, concept development and testing, build, deployment and iteration.
+ You are a staunch advocate for the User Experience and present as strong champion as to the quality of solutions we provide. You are a problem solver that can break down work and propose iterations or other methods to ensure that a strong user experience is ultimately achieved.
+ Leverage user insights to inform data-driven decision making, rapid learning and iterative approaches to delivery.
+ Delve into data and spend time with our users and develop a deep understanding of their needs and our opportunities. Develop investment points of view to advance our business and user experience.
+ Create inclusive products and advocate for users of all abilities through accessible design.
+ You will work with members of our Global Product Experience (GPX) team to ensure your designs are compliant in accessibility, translatability and localization, and adhere to our design system.
**What you bring**
+ 12 years of experience in User Experience Design
+ Bachelor or Master's degree in Human Computer Interaction, Psychology, Computer Science, or other equivalent experience
+ Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate complex, concepts clearly and persuasively across different audiences and varying levels of the organization.
+ Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player.
+ Ability to work with highly technical teams and handle multiple projects in an agile, fast-paced environment.
+ Portfolio that includes data-driven results is required for consideration. We want to see your designs, but more so we need to see the problems you solved and the data that supports it.
+ Experience in common industry tools such as Figma, Sketch and various user research tools.
+ Proficiency working with designers and teams across the globe.
+ Experience mentoring, leading, and recruiting UX Designers.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs\_at\_sap#17498858-1050-415e-8d82-21f91655666b\_96fc) . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 419000 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: \#LI-Hybrid.
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