Job TitleUser Experience Researcher

Job Description

As a User Experience Researcher of the Product Research Center (PRC) and Consumer Care Experience (CCE) team on the Philips Oral Healthcare (OHC) business, you will have the opportunity to represent the voice of the consumer in all phases of product development on projects which span across digital, consumer electronic medical devices, and service experiences.

Your role: 

Developing the overall user research plans for value proposition and/or product development projects, including formative, iterative, summative, validation, and claim substantiation studiesIndependently plan, design, execute, analyze, synthesize, and report studies using both qualitative and quantitative methodologies for both tactical and strategic research – this may include IRB-approved clinical classified studies investigating user experience, as well as more traditional consumer and market researchThoroughly understand the user experience and usability of relevant Philips and competitor products, to guide the project teams in decision making, based on user experience

You’re the right fit if

You possess 5+ years’ experience in user experience or product researchBachelor’s or master’s degree in the following fields: Usability, Human Factors; Ergonomics; Psychology; Behavioral Sciences; Sensory Science; Industrial Design; Interaction Design; Human Computer Interaction; Engineering and/or Dentistry, amended with relevant education or experience in consumer and/or user researchYour skills include app development, medical device development, and/or clinical research; with GCP (Good Clinical Practice) and GDP (Good Documentation Practice) a strong plusYou must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this positionDemonstration of solid research skills from planning to reporting, including survey design and the moderation of in-person qualitative research

How we work together 

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. 

This is an office-based role.

About Philips 

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.  

Learn more about our business.  Discover our rich and exciting history.  Learn more about our purpose.  Learn more about our commitment to diversity and inclusion. 

Philips Transparency Details  

The pay range for this position in Bothell, WA is $104,000 – $177,000. 

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.     

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here.   

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.   

Additional Information 

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. 

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Bothell, WA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.