Job Overview:

As a user researcher, you will be responsible for researching to understand user behavior, needs, and preferences. You will work closely with cross-functional teams to provide insights that drive product development and optimization. The ideal candidate will have experience with a variety of research methods, excellent analytical skills, and a passion for understanding user motivations.

Responsibilities:

Conduct user interviews to gather user needs, challenges, and goals for creating user personas.Conduct usability tests to determine the usability status of the products and report the results to stakeholders.Gather, analyze, and extract insights from quantitative and qualitative data sources such as analytical tools, interviews, usability tests, voice of customers, satisfaction surveys, and other data sources and present them to stakeholders.Work closely with product designers, product managers, and other stakeholders to feed them with valuable insights.Collaborate with product managers, business owners, and other stakeholders to understand business needs.

Requirements:

Experience:

2 to 5 years of experience in user research or a related field.Experience conducting research in various domains (e.g., web, mobile, enterprise software).

Skills:

Proficiency in research tools (e.g., Optimal Workshop, Lookback, Dovetail).Strong analytical and critical thinking skills.Excellent communication and presentation skills.

Soft Skills:

Empathy for users and a passion for improving their experience.Ability to work collaboratively in a team environment.