To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fills out various forms for scheduling purposesAssess area for cleanliness prior to event/clean up and messes prior to doorsHelps in maintaining a clear walk way for patronsEfficiently and courteously distributes information & provides guidance concerning seating and eventsDistribute information concerning coming attractionsMonitors events and event spaces to watch for potential issues and to ensure the safety of all guestsNotifies operations staff for assistance when the need arisesInteracts in a friendly positive manner with the public and all levels of management and fellow employeesLight cleaning of trash and chair removal duties after some eventsWork independently or within groupsAble to judge and assess situations for immediate appropriate response including alerting staff or emergency personnelDress according to Dow Event Center/Jolt Credit Union Event Park Dress Code PolicyKnow & utilize Dow Event Center/Jolt Credit Union Event Park Policies and ProceduresAbility to complete an incident form if neededAvailability to work a minimum of 2 day/events per monthOther duties may be assignedAbility to stand for long periods of time

Supervisory Responsibilities    

This position does not have supervisory responsibilities

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience        

High school diploma or G.E.D.

6 months experience in customer service related field

Valid driver’s license required.

Skills and Abilities

Ability to work with minimal supervision

Strong customer services skills

Good written, verbal and interpersonal skills required: ability to interact with all levels of staff including management.

Ability to work irregular hours including, nights, weekends and holidays

Professional presentation, appearance and work ethic

Computer Skills
In order to perform this job successfully, an individual should have some computer experience.

Other Qualifications 

N/A

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Apply At:

Resumes will be accepted

FOH Hiring Manager

The Dow Event Center

303 Johnson St, Saginaw, MI 48607

Applicants that need reasonable accommodations to complete the application process may contact 989-759-1320.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.