Ensure that the correct Diversey products are used in each water treatment application on site
-Check suitability of chemistry for application
-Check suitability of chemistry against the equipment material of construction
-Ensure that products are being dosed at the correct concentration (guide site-based team on testing methodology for products)
-Ensure that the correct dosing philosophy is applied
-Ensure that the site-based team are tracking the correct process KPIs to measure efficacy and efficiency of the process
-If there are gaps with any of the above, work together with the commercial and TCS team to ensure urgent closure of actions
-Check weekly reports from the sites to ensure we are tracking well on water treatment applications
If anomalies are picked up on water treatment results
-Support with site audits to drive problem solving
-Engage with customer and Diversey site-based team on observations and detailed recommendations
-Track action closure
Undertake routine audits for water treatment processes with the following key objectives:
-Improve efficacy
-Improve efficiency
-Drive sustainability
-Identify new opportunities for application of Diversey products to support in achieving annual AOP targets
-Audit reports will be required 3 days post each audit (unless specified otherwise)
If there are multiple tenders/new business opportunities at the same time, our full specialist team will need to be deployed to support the process by:
- Going to different sites with a team to audit the tender scope (focus on hygiene solutions: CIP. OPC, etc)
-Propose Diversey products with recommended consumptions (as per best practice – training and engagement with our regional and global specialists will be needed)
-Identify projects that can support the site in reduction of cost, improve micro, and drive sustainability (which can be included in the tender proposal)
-Engage with stakeholders on site to understand their pain points to inform the solutions we propose
-Timelines will be as per the tender or specified requirements
Good communication skills / Engagement with the commercial team and customer
Good presentation and report writing skills
Excellent numerical and excel skills
Active listening skills
Having a mindset on adding value and being customer centric
Committed to growth and development