Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Utilities Technical and Development Manager

Job Location: - Anywhere in the UK

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Utilities Technical Manager to work anywhere in the UK.

As the Utilities Technical Manager, you will be responsible for improving the technical knowledge and output of our Utilities teams.  Working with operational managers you will improve technical knowledge across all skill levels.

50% of your role will be geared towards a caseload of utilities claims. You will be flexible and mobile allowing you to attend urgent cases and being available for out of hours rota work.

Along with your strong technical knowledge a focused attention to detail is important.  Reports for management information will be second nature to you as will highlighting trends/hot spots and providing overviews of portfolios to clients.

Your role demands strong leadership, a keen eye for detail, and a passion for delivering exceptional customer service. You'll ensure your team is equipped to handle the most challenging claims, while fostering a supportive and collaborative environment. This role offers the perfect opportunity to make a significant impact.

The skills you will have when you apply:

Proven management skills: and the confidence to lead a high performing team Experience handling complex Utilities claimsExcellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly and negotiate fair settlements for all.Existing or intention to become Cert/Dip CILA qualified

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

Competitive salary taking into account skills, experience and qualificationsCompany CarA Self Invested Personal Pension Scheme (SIPP)Holiday allowance of 25 days plus bank holidaysFlexible working from our office or your home

Health & support

Private healthcare plan (including pre-existing conditions)Life assuranceEmployee assistance programme for employee wellbeing  Group Income Protection  

Other benefits

Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applicationsDiscounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.