Position Description Summary:

The Utility is responsible for daily execution of the Mission Statement and are responsible for delivering great and friendly guest experiences to ensure guests have a First Class Customer Service Experience. They wash dishes, clean and maintain the restaurant according to operational and quality standards with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

 

Duties and Responsibilities:

Hold guests at highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, cleaning and maintaining the facility. Follow safety, food safety and sanitation guidelines; comply with all applicable laws. Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas (sweeping, mopping and washing dishes) Able to learn and execute multiple tasks. Effectively execute quick service standards and marketing initiatives. Follow all procedures related to cleanliness, food safety, and restaurant safety and security. Other duties as assigned

 

Position Qualifications:

Required: High school diploma or equivalent is desirable; Training from a culinary school will be an asset Good communication skills and the ability to work independently as well as with other team members Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers. Basic computer skills Able to operate restaurant equipment