Overview Mercy Medical Center in Aurora, IL, is a critical care hospital and ER with advanced specialty care services. Mercy delivers specialty care and 24/7 emergency care. We have a level II trauma center and provide advanced surgical care for serious and life-threatening injuries and illnesses. Our care teams listen to understand your health needs and deliver care that's right for you. With 95 acute mental illness beds and another 197 for Medical, Surgical, OB, Peds and Intensive Care, Mercy is a destination for specialty care — including behavioral health, heart, cancer, stroke care, orthopedics and women’s health. Our OB-GYNs and maternity care teams deliver a personalized birthing experience. We offer a wide range of minimally invasive procedures using robotic-assisted technology, imaging and lab tests, a dedicated inpatient rehabilitation center, all on one campus. Mercy Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $22.75 to $32.95. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Responsibilities The Utilization Review Tech essentially works to coordinate the utilization review and appeals process as part of the denial management initiatives. + Utilization review tech is responsible for coordinating phone calls, data entry, mailing/faxing appeals and tracking data from various insurance providers and health plans regarding authorization, expedited reviews and appeals. + Document and track all communication attempts with insurance providers and health plans and scan all related correspondence to the respective EMR/ tracking tool. + Utilization review tech will follow up on all denials while working closely with the Corporate/Facility Utilization review teams, Business Office and Case Managers. + The Utilization Review Tech will also serve as the primary contact and coordinate the work to maintain integrity of tracking government review audits (RAC, MAC, CERT, ADR, Pre/Post Probes, QIO/Medicaid) and other payer audits as assigned. + The Utilization Review Tech will further support the department needs for Release of Information through faxing and mailing, discharge coordination or other duties as assigned. Qualifications EDUCATION, EXPERIENCE, TRAINING Required qualifications: 1. High School Diploma or Equivalent. 2. Microsoft office proficiency. 3. Good communication skills Preferred qualifications: 1. Completion of a medical terminology course; preferred. 2. Knowledge of HIPAA regulations preferred. #LI-AS4 Connect With Us! (https://careers-primehealthcare.icims.com/jobs/187744/utilization-tech-i/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) FacilityMercy Medical Center LocationUS-IL-Aurora ID2024-187744 CategoryBusiness Professional Position TypeFull Time ShiftDays Job TypeNon-Exempt