Position Summary
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.People | Excellence | Change | Integrity | Co-prosperity
Role and Responsibilities
The Samsung Mobile UX team is seeking a highly motivated UX analyst with strong project management skills. The candidate should possess comprehensive knowledge of the design cycle from research, requirements gathering, to design iteration, validation, and QA. In the role, the candidate will own the UX design aspect of a product’s development process. They will review and analyze the latest Samsung UX, deliver UX feedback with alternative designs to Samsung designers, and lead communications with carriers in the states as well as Samsung teams based in South Korea. In addition, they will be responsible for tracking, managing and resolving any UX related issues raised during the lifecycle of the product.
The candidate should possess an eye for good UX design with an ability to spot issues and generate ideas for improvement. The candidate will maintain quality from a project execution perspective, with the ability to identify risks and provide tactical support wherever appropriate. They will need to be aware of a project’s schedule well-being and risks at all times, be able to manage meetings and anticipate roadblocks and to update all stakeholders with a project’s status. The candidate is expected to have excellent written and verbal communication to effectively communicate across multiple divisions and teams.
Communicate device UX (Samsung One UI) with carriers, gathering feedbacks, working closely with designer in S. Korea to enhance Samsung device experience.Review and analyze UX in early phases of development and delivering feedback with design alternatives.Communicate and cooperate with counterparts of internal teams such as product design, research, engineering, and marketing. As well as external partners, such as telecommunication operators and external consultants.Ensure that the UI development results meet market (consumer) demand, technical specifications and carrier requirements.Conduct design research and propose new concepts with mockupsConduct group usability studies and document results and analysis of the studies. Analyze UX of competing mobile devices as well as market trends in mobile UX.Skills and Qualifications
Minimum Qualifications
3+ years of industry experience at collaborative work required. Or 1+ years with master’s degree requiredExcellent verbal and written communication and presentation skills.Comfortable with ambiguity and strong ownershipcandid, respectful debatesDeep knowledge of application architecture basic concepts, software design process, and UI/UX design deliverables.Working knowledge of usability testingStrong time and project management skills under tight deadlines managing multiple projects at the same time.Experience working with cross-functional project teams reporting into multiple stakeholders.Experience in designing Mobile application and involvement from research to delivering design artifactsDesign, research experience is required.Master degree preferred in Human factors, Human computer interactions, Interaction Design, Usability engineering, Computer Science, Psychology, Information Technology.Knowledge/experience in working with design and communication tools: Adobe, Sketch or other prototyping tools. skilled in Microsoft Office (PowerPoint, Excel, Word.)#LI-RL1
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
The salary range for this role is expected to be between $99,500 and $109,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.