Philadelphia, PA, 19133, USA
4 days ago
UX Copywriter
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** The Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services that brings exceptional digital experiences to our customers. As a Copywriter focused on Digital and UX, you should be obsessed with the customer experience and bring that passion to your role. Are you a stickler for details, someone who loves grammar and proper punctuation, and spots a typo a mile away? Do you love writing a witty headline—but love it exponentially more when it leads to sales? Does an intuitive user flow make you feel warm inside? If so, this role is made for you. This position is ineligible for visa sponsorship. To be considered for this role, one should be legally authorized to work in the United States and not require sponsorship for employment now or in the future. **Job Description** **Core Responsibilities** + Portfolio of experience required; Please share your URL + Have strong examples of writing across the web: from campaigns, web pages, through user flows. Ecommerce experience a plus! + Master the fundamentals of digital copywriting and UX writing across multiple projects, product and experience offerings. + Approach all work through a content strategy lens: start with the “why” of the request, assess business and customer needs. + Collaborate with UX designers on all requests from conception to delivery. + Partner seamlessly with key stakeholder groups: marketing, sales, brand, business units, and product owners. + Constantly push for overall consistency of written copy, and apply brand guidelines, across all projects. + Ensure all content is inclusive and accessible and meets technical delivery specs and appropriate format for distribution. + Works both collaboratively and independently. + Be comfortable with a fast-paced, dynamic environment + Consistent exercise of independent judgment and discretion in matters of significance. + Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. + Other duties and responsibilities as assigned. **Employees at all levels are expected to:** + Understand our Operating Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. + Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. + Win as a team - make big things happen by working together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our communities. **Disclaimer:** + This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** User Experience (UX) Strategies; User Interfaces (UI); User Experience (UX); Copywriting; Digital Experiences; eCommerce Marketing Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years **Job Family Group:** Media
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