**Introduction** In this role, you'll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: * Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us * Feedback and checkpoints throughout the year; no one off annual reviews here * A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications * Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks * A culture where your ideas for growth and innovation are always welcome * Internal recognition programs for peer-to-peer appreciation as well as from manager to employees * Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, 1 month paid paternity leave, 16 weeks fully paid maternity leave and an innovative maternity returners scheme * More traditional benefits, such as 25 days holiday, a gym discount scheme, online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. **Your role and responsibilities** UX designers create user-centered experiences by crafting the foundational structure and information architecture for products, services, and systems. They play a pivotal role in delivering elements, interactions, and decisions that enhance the overall user experience. Your Role and Responsibilities: We are looking for a UX Designer to join an agile scrum team. The role will involve: * Interpreting research insights to gain a deep understanding of user needs and context. * Defining user experience goals and design principles. * Applying knowledge of psychological and physical attributes of humans (e.g., Hick’s Law, Fitt’s Law) to inform design decisions. * Designing the information architecture and functional structure of the user experience. * Designing the interaction patterns between functions/information and users/customers. * Designing navigation pathways within the experience, demonstrating an understanding of content, functionalities, and relationships within a system. * Supporting and designing for diverse user contexts such as accessibility, culture and environment. * Translating technical, operational, and functional constraints as part of user-centric design. **Required technical and professional expertise** An Interaction Designer will: * Design the best way to let users interact with services in terms of both overall flow and at the level of individual design elements. * Develop Wireframes and clickable Prototypes to articulate and test the service - utilising HMRC chosen platform Heroku * Lead design workshops with the UCD team to test designs for accessibility and usability. * Support in elaboration of wireframes into clear requirements to enable development and testing of services and business change. * Support Playbacks every fortnight in-order to keep stakeholders abreast of progress. As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.