Bravo Communications Services LLC is leading the Identity Credential Access Management Next Gen Single Sign On (ICAM NG SSO) program for the Department of Veterans Affairs. This program aims to modernize the VA's Single Sign-On (SSO) technology to enhance security, user experience, and operational efficiency.
Position OverviewThe UX Designer will create new designs and solve usability issues for the ICAM NG SSO program.
Responsibilities Create both new and iterative mobile-first designs that follow UX principles, put accessibility first, and adhere to the design system.Solve usability issues and make enhancements through creative exploration within rigid constraints.Attend to precision in design and documentation.Communicate effectively and present work with a professional demeanor and appearance.Advocate for Veteran needs among various stakeholders and evangelize research-based UX design.Work closely with the accessibility specialist to ensure accessibility standards are met.Collaborate with the research team to ensure designs are backed by research.Become an expert in your assigned product.Collaborate closely with developers, ensuring smooth handoff of designs and conduct quality assurance (QA) work.Collaborate closely with the content and information architecture teams to ensure compliance and consistency across products.Work efficiently and effectively within time constraints while maintaining fidelity to UX principles, the design system, and internal quality standards.Represent UCD in cross-functional teams participating in design challenges. Required Experience/Qualifications Passion for serving Veterans.1- 2 years experience required.UX portfolio required.Full understanding of human-centered design approaches, methods, principles and skills.Familiarity with UX research methodologyHigh Proficiency in UX design tools such as Figma, XDProficiency with presentation applications (PowerPoint, Google Slides)Excellent written and verbal communication and the ability to present work to large groups.Able to function independently and in a team environment, with excellent collaboration skills. Preferred Experience/Qualifications Experience working within a design system.Experience designing for accessibilityExperience with visual work platforms such as Mural or Miro.Experience working in an Agile delivery environment with Agile frameworks and methodologies such as Scaled Agile Framework (SAFe), Scrum, and Kanban.Experience with Jira management tools.Candidates should be prepared for a whiteboard challenge during the second interview phase to demonstrate their problem-solving and technical skills in a live setting. The role includes a 90-day evaluation period to ensure a mutual fit, during which performance and adaptability will be closely monitored.
Special Requirements/Security Clearance Ability to obtain and maintain a Public Trust Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeedBy Light recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes:
Medical, Dental & Vision Coverage Wellness Program 401(k) Matching Disability (Short Term & Long Term) Employee Assistance Program Life Insurance Education & Training Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave)By Light is an Equal Opportunity and Affirmative Action Employer. All qualified candidates will receive consideration regardless of gender, race, veteran status, disability, and any other protected class in accordance with federal, state and local laws.
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