Key responsibilitiesGrow, maintain, and optimize the research participant panel, including recruitment support and incentive budget management.Develop and manage survey templates, screeners, and scheduling procedures.Maintain and enhance the research report repository, coordinating with other teams to centralize insights.Create and uphold guidelines for consent, privacy, and data storage, ensuring compliance with data privacy regulations such as GDPR.Manage secure handling and disposal of personally identifiable information (PII) and research artifacts.Evaluate and manage research tools (e.g., Qualtrics, Tetra Insights), ensuring all platforms are compliant with privacy standards.Stay current with industry tools and trendsUse JavaScript, CSS, and HTML to customize web pagesOnboard new team members to research tools and platforms, facilitate internal and vendor-led training, and collaborate with UX team members on panel and tool updates.QualificationsRequired:Bachelor’s degreeRelevant experience in project coordination, administrative support, customer-facing operations, or working with cross-functional teamsPrior exposure to UX research, research in general, or product development.Proven ability to manage logistics, coordinate across stakeholders, and communicate clearly and professionally.HTML, CSS & Javascript – Basic knowledgeExperience with at least 1-2 survey tools Experience managing personally identifiable information (PII)Attention to detail Excellent written and verbal communication skills

Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Good to have:Experience with Qualtrics, SurveyMonkey, Tetra Insights, Monday.com, OptimalSortKnowledge of the legal field



 


 











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