UX Quality Program Designer
Kforce
Kforce is immediately seeking an experienced UX Quality Program Designer in support of our enterprise telecommunications and mass media client based in Greenwood Village, CO. The UX Quality Program Designer will review production features for functionality, adherence to design standards, and clarity of use and then, if needed, provide recommendations for improvement.
Summary:
As part of our Self-Service UX Quality team, the individual we are looking for will specialize in Production Design Review and UX Evaluation. The individual will collaborate and communicate effectively with stakeholders, design teams, technical teams, and data teams with the overall goal to improve the experiences within our digital platforms for existing customers. More simply, a UX Quality designer day-to-day will include feature/site review, data analysis, and building and identifying use-cases to then collaborate with feature team designers to execute against.
Responsibilities:
* Maintaining a repository of site experience/feature reports that we have completed and work closely with feature teams to provide realistic UX improvements/changes
* Providing reports and summaries on features in a clear and easy to digest manner while clearly explaining the reason for our recommendation of change
* Documenting our thought processes and practices to build a consistent base of knowledge
* Partnering closely with feature teams across the organization to provide realistic UX improvements/changes
* Consistently staying updated with design standards, components, and updates across feature teams to maintain
* Partnering with designers across the department where modifications, over-rides, and new components are added
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