Who are we? Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:   

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! 

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.   

As you know, every person is different and so is every role in a company.  That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. 
We look forward to meeting you!

Job description

Key Responsibilities:

Adopt a system-oriented view to understand the entire ecosystem of a complex domain built upon many interdependent factors. Develop an outside-in perspective, uncovering relevant, strategic insights and connecting them to qualitative and quantitative research data. Envision new features and develop future-proof strategic directions based on relevant trends and developments. Define customer journeys to formulate customer experience pain points and opportunities, writing use cases and scenarios. Define service journeys, service blueprints, and key service moments, creating experiential and service prototypes. Define service architecture, including people, process, and technology enablers. Utilize visual communication skills, such as layout, color, typography, icons, and images, and facilitate multi-stakeholder co-creation sessions and workshops.

Technical Requirements:

User Experience & Service Design:

Ability to define customer/consumer experience flows and understand market dynamics, including regional differences and price positioning. Competitor or comparative benchmarking, such as mood boards, taste matrix mapping, and disassembly analysis. Creating product propositions and designing for consumer and market evaluation. Visualization and CAD modeling to translate design concepts into mature product solutions. Creating product design specifications, including user interface and color materials and finishing. Translating brand values and design language systems into recognizable product solutions. Defining UX flows and concepts, using visual transitions and motion.

Healthcare Environment Design:

Identifying, designing, and visualizing solutions tailored for healthcare environments. Working with clinical and operational experts to optimize workflows. Ensuring products are intuitive to use, securing high-quality usability so they are safe, effective, efficient, and satisfactory in use. Capturing potential use errors and proposing user interface (UI) mitigations to prevent user errors. Fulfilling inputs for patient safety and quality standards.

Design Language System (DLS) & CMF Strategy:

Ideation, creating inspirational mood boards, and desirable renders to draft color, material, and finishes (CMF) models. Understanding domain-related markets, regions, and communities, and navigation. Highlighting gaps and needs for specific business audiences (segmentation/target group). Contributing to the product design language system (DLS) and CMF strategy for range build-up to strengthen identity and competitiveness.