If you're interested in the Information Technology industry and enjoy troubleshooting technical issues, then a VaaS Engineer role may be perfect for you. As a VaaS Engineer, you will be responsible for designing, implementing, and maintaining communication systems that integrate voice, video, and messaging services. You will also oversee optimizing the VaaS network infrastructure, ensuring a seamless user experience, and monitoring the overall system's performance. Your technical skills will be crucial as you work with various team members to identify and solve day-to-day issues.

Additionally, you will collaborate with other IT professionals to continuously improve the company's communication infrastructure. A VaaS Engineer role requires proficiency in network troubleshooting, VoIP, and security protocols. This role is perfect for someone who loves to solve complex technical problems and is passionate about delivering superior communication experiences.

HOW YOU WILL MAKE AN IMPACT:

Design and implement unified communication and Voice as a Service systems that integrate messaging, voice, video, and collaboration tools for businesses or organizations.Configure, implement and troubleshoot unified communication infrastructure, including servers, gateways, routers, switches, and other related devices.Ensure unified communication systems meet performance, availability, and security requirements through monitoring, testing, and tuning.Work closely with other IT professionals, such as network engineers, application developers, and security analysts, to deliver integrated solutions and enhance end-user experience.Develop and document standard operating procedures, installation guides, user manuals, and training materials to support unified communication systems.Stay up to date with the latest industry trends, technologies, and best practices related to unified communication and related domains, such as VoIP, SIP, H.323, WebRTC, SD-WAN, and Cloud.Assists in the development and deployment of VaaS solutionsResponsible for creating technical documentation for infrastructure solutionsIdentify network system issues, troubleshoot, and provide solutionsProvide preventative measures to ensure uptime and optimal performance of the environmentPerform complex problem isolation within the Telecommunications Infrastructure and NetworksCreates technical documentation for infrastructure solutionsLeading the engineering design, development and test process for the chosen product set

WHAT YOU’LL NEED TO SUCCEED:

BA/BS and 8+ years of experience or equivalent years of experienceContract Requires US Citizenship and the ability to obtain and maintain a Top-Secret clearanceExperience in helping people communicate through managing, designing and implementing enterprise scale VoIP and Video over IP network environments with a focus on Microsoft, Avaya, and Polycom voice and video technologies4+ years of related telecommunications experience2+ years working knowledge of VOIP networks2+ years of experience with voice and data cabling circuits/standards such as: analog, digital, POTS, PRI, BRI, CAT-3, CAT-5, CAT-6, and Fiber Optics.Ability to work independently with minimal supervision.Ability to work effectively as a member of a team to accomplish tasks and resolve technical issues.Ability to work in a high-demand, fast-paced environment.Ability to obtain and maintain a U.S. Department of Energy Q level security clearanceThe following certifications: CCNP Router/Switch, CCNA Voice, and CCNP Enterprise

NICE TO HAVES:

Experience with data and voice networkingExperience with various models of Cisco Voice over IP phonesExperience supporting a U.S. Government customerUSCIS, CCIE, certificationExperience working in Agile development environments.Experience deploying to cloud environments.

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holiday