About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.The Four Seasons Hotel Minneapolis seeks a Valet Attendant to join our talented team!
Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.
The Four Seasons Hotel Minneapolis seeks a Valet Parking Attendant to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!
ESSENTIAL JOB FUNCTIONS:
Greet guests who arrive by opening their car door and welcoming them to the hotel, and assist in their arrival experience
Retrieve valet cars for guests departing from the hotel, assisting with luggage, car door and their departure experience
Issue appropriate valet parking ticket to guests who want car parked
Assist guest with unloading luggage from the car, and subsequently guide hotel guests to the Front Desk for Check-in
Offer services to transport luggage to the room and/or escort guest to their rooms
Explains parking rates and retrieval procedures to guests upon arrival
Greet and open hotel doors for all guests and local patrons arriving on foot
Station and hold hotel entrance doors for guest arriving and departing to and from the hotel
Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars
Provide guest with directions, recommendations and information about the city and its attractions
Arrange taxis as needed for guest
Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Resolve guest complaints, and assist guests in all inquiries in connection with hotel services, the local area, and in house events
Drive guest to their destination of choice within a 3 mile radius as part of the Four Seasons Minneapolis House Car program
NON-ESSENTIAL FUNCTIONS:
Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
Acknowledge and greet guests within five feet with a professional and friendly demeanor. Use guest last names during interactions
Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently complete location on all key tags after parking vehicle. Calculate and collect revenue for vehicles when needed
Work harmoniously and professionally with all departments in the hotel
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers, supervisors and management.
We look for the following knowledge, skills and abilities:
Experience in Valet operations and hospitality is preferred but not required
A valid driver’s license and clean driving record
Ability to drive all types of vehicle including manual stick
Must be at least 18 years of age and be able to pass a criminal background and drug screen
Your passion for hospitality and a desire to be the best!
Physical Requirements
100% mobility and standing – will be outside for majority of shift
Pulling and pushing of luggage carts with weight up to 200 pounds. Lift or carry luggage/ boxes up to 100 pounds
Must have flexibility in availability to work according to business volume
About Four Seasons Hotel & Private Residences Minneapolis
Four Seasons Hotel Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only Luxury Spa and a 5000 sq. ft. Pool Deck.
What you can Expect
We offer the following complimentary, market-leading benefits:
Wage:
Comprehensive health and vision insurance*
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay, disability coverage and life insurance
We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
*Dental coverage available at a discounted rate.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us.
Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.
Service Culture
Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
VISA REQUIREMENTS
Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf