JOB SUMMARY

Hang keys on the keyboard and file tickets accurately based on the corresponding numbers. Occupy valet office, greet guests, tear valet tickets and drive guests to the oversize lot with a supervisor’s permission. Assist Supervisor with the relocation of company and guest vehicles.

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following) 

Hang keys on the keyboard on the proper hook Remove keys from the keyboard and properly match to the valet ticket numbers File the valet tickets in the ticket rack provided Answer phones Maintain valet office cleanliness Sweep and wipe cabinets clean Keep the valet office door closed when absent from the office Monitor area outside valet office to ensure guests do not park their vehicle without leaving their keys with Valet Move luggage and or contact a bell person for assistance Pull luggage out of the luggage room for guests when bellmen is unavailable Drive guests with oversized vehicles to the employee lot and return guests to their vehicles Proper and safe use of the man-lift Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned 

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures Ability to competently hang keys on the correct hook Ability to visually recognize numbers Ability to instruct, listen, divert, persuade, speak clearly and assist guests High School diploma or equivalent

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

Constant direct contact with guests Fast paced work area that requires directing guests and answering guest questions Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact Work may include shift work and be performed inside and outside Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs Requires seldom bending over, crouching, kneeling, pushing/pulling, lifting/carrying up to 75 lbs., driving; occasional sitting, standing, walking, balancing Frequent repetitive use hand with light/firm grasping, finger dexterity, near/far vision acuity, depth perception, field of vision and absence of color blindness Must be able to perform simple tasks, compile, coordinate, analyze, instruct others and drive a vehicle, follow instructions, influence others, meet time requirements Must have simple reading, writing, math, clerical, memorization, problem solving, use of independent judgment and decision making skills

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.