Valet Supervisor Job Details Job Location Muze at Met - Miami, FL Salary Range $17.00 Hourly Description Legacy Parking is looking to add a Valet Supervisor to our Downtown Miami team! The Valet Supervisor is responsible for assisting with in the day-to-day management of the Valet Operations of a location under the direction of the Manager adhering to the company policies and procedures, fostering good client relations and promoting a professional image. Essential Duties and Responsibilities including but not limited to: + Assist with the management and development of a team of employees to accomplish goals and initiatives + Assist with managing, training and directing the activities of the frontline staff + Make sure front-line employees are delivering the company’s standards of service with each parker transaction and doing it safely + Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Management. + Ensure compliance with loss prevention, claims reporting, quality assurance and companies policies and procedures. Non-Essential Duties and Responsibilities + Implementation and completion of other projects, programs and initiatives that may be assigned by management Minimum Job Qualifications + One year related experience. + Ability to read and comprehend verbal instructions and written correspondence. + Ability to communicate effectively both verbally and through written correspondence. + Ability to provide customer resolution in a professional and friendly manner. + Have and maintain a valid driver’s license. + Ability to safely drive a standard or automatic transmission vehicle. + Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer. Qualifications Desired + Have thorough knowledge of the major streets, local landmarks and highway entrances in the geographical area around the facility. + Ability to resolve customer issues, as applicable. + Excellent customer service skills + Ability to work a flexible schedule, to possibly include nights/weekends/holidays as required + Maintain a safe driving record free of violations or accidents. + Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer. Benefits Offered (Waiting periods may apply): + Medical Insurance + Dental Insurance + Vision Insurance + Life Insurance + Paid Time Off (PTO) + Sick Leave + 401k with Employer Match + Pre-paid Legal Insurance + Identity Theft Protection Insurance