Our client in the banking and finance industry is seeking a Validation Analyst to join their team. As a Validation Analyst, you will be part of the Callback team responsible for performing request validations for corporate customers. The ideal candidate will have strong client service skills, Microsoft Excel proficiency, and experience in UAT testing. **Job Title:** Validation Analyst **Location:** Charlotte, Uptown **Pay Range:** $29/hour **What's the Job?** + Receive requests from internal teams and validate authorization ability + Perform authentication procedures + Confirm wire instructions + Close out requests and note actions + Ensure proper handling of escalated requests + Participate in monthly regression testing once new updates are released on internal systems + Collaborate with partners to solve any complex issues **What's Needed?** + Strong client service skills or call center operations experience + Proficiency in Microsoft Outlook and Microsoft Excel (Pivot tables/ VLOOKUPs) + Experience in UAT testing (has participated in regression testing) + Empathy + Strong attention to detail + Organizational skills + Multi-tasking + Strong verbal communication skills + Banking and/ or finance experience is strongly preferred **What's in it for me?** + Opportunity to work with a reputable company in the banking and finance industry + Competitive pay rate of $29/hour + Hybrid work model - 3 days in office and 2 days remote + Occasional flexibility to work 10:00 AM - 7:00 PM + Potential for a second round interview if needed If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.