Job Requirements

Sweetwater, the nation's #1 online retailer of pro audio gear and musical equipment, is looking to add a Vendor Compliance Associate to growing Merchandising our team. In this role you will assist in ensuring our vendor partners are following our shipping guidelines as well as facilitating inbound damage reconciliation and vendor return requests. This role will work closely with both internal and external stakeholders to effectively manage millions of dollars in inbound receipts each day. This position reports to the Vendor Compliance Manager.

Job Responsibilities:

Understand our Vendor Shipment Policy and assist in the identification and documentation of compliance errorsBe a primary contributor in managing inbound shipping damage evaluation, process flow, and resolution.Assist in obtaining Return Authorizations and Vendor Credits for shipping discrepancies in a multi-DC environmentMonitor requested Return Authorizations and ensure successful execution across both distribution centersAnalyze purchase order under/over shipments and action as necessaryAssist Replenishment and Accounts Payable teams regarding purchase order discrepanciesAct as a liaison between our vendors and internal stakeholdersSuccessful candidates are self-motivated, possess excellent email and phone communication skills, and understand the complexities of outbound/inbound shipping operations. The ability to multi-task in a fast-paced warehouse environment is a must.

Qualifications:

Required 

1-3 years of distribution, shipping and/or receiving experienceStrong communication and interpersonal skillsAdvanced skills with MS Office, particularly ExcelAbility to analyze inventory at line-item level to determine appropriate stock levels

Preferred

Knowledge of 4DExperience with packaging and labeling requirementsExperience in warehousing operations, logistics and inventory managementFamiliarity with musical instruments and pro audio equipment

Sweetwater's \"Ideal\" Team-Player

WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiencesGets Things Done - Great work ethic and moves with a sense of urgencyObsesses over the Details – Committed to paying attention to the detailsDrives Continuous Improvement – Always focusing on effective and efficient work and way to get betterDevelops the Future – Committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey 

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.