Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Manages, supports, and directs all phases of vendor relationships for PFS while effectively partnering with third-party vendors, asset management, finance, and leadership. Responsibilities include new vendor user maintenance and access requests, vendor contract review management, and vendor invoice reconciliation. Tracks all Community Connect agreements. Reviews and adds new vendors to the company's vendor listing. Evaluates and offers edit suggestions within contracts and agreements; works with vendors to resolve issues to meet business requirements.

Job DutiesPerform manual User ID creation, modification, and deletion. Coordinate training with RCE for new users. Resolve vendor user access issues tickets. Ensure Confidentiality forms are completed for each vendor user requiring access to Epic. Assists in the design and improvement of access administration processes. Maintain a database of all vendors and contact info. Vendor User Security and Training. Create and maintain standard work for 3rd party vendor user access management to ensure all vendors adhere to security and training requirements for access to LVHN network, applications, and data. Manage vendor user records. Manage Vendor relationships. Become the point person for brand new vendors. Interact in a professional manner with a variety of vendors, speaking with people of all levels and backgrounds. Become the main contact for vendor questions or requests. Become the liaison between Supply Chain Management and Patient Financial Services for questions regarding vendor contracts and new contract negotiations. Monitor vendor compliance to contract terms, specifically regarding metrics and fees. Reconcile vendor invoices monthly prior to sending to leadership for payment approval. Monitor vendor and Community Connect contract Expiration and Renewal dates and notify leadership if a new contract is needed for renewal. Performs proactive audit analysis to ensure end users are given accurate access to only authorized applications or network drives. Work with IS to correct any errors identified. Participate in regular security or compliance audits related to system access. Ensure Epic Access request form is completed for all vendors requiring access to Epic and is appropriate for the access level of their users.
Minimum QualificationsHigh School Diploma/GED 5 years experience in business administration Must possess and exhibit excellent verbal and written communication skills Ability to prioritize and work independently in a stressful, changing environment. Demonstrates knowledge of PCs, other related devices and software. Successful completion of Departmental Training and Orientation required. Must possess Customer service, interpersonal teamwork, and organizational skills. Intermediate to advanced Excel skill required.
Preferred QualificationsBachelor’s Degree in Business Management or Finance. 1 year Finance or accounting experience. Process improvement and analysis skills are a plus.
Physical Demands
Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Monday-Friday; 8:00a-4:30p

Department:

1004-13053 CSS-Revenue Cycle Systems