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Job Description STT GDC Philippines is a joint venture between Globe, Ayala and ST Telemedia Global Data Centre (STT GDC).

ST Telemedia Global Data Centres is one of the fastest-growing data centre providers, headquartered in Singapore. With a global platform of data centres in the world’s major business markets of over 170 facilities across Singapore, the UK, India, China, Thailand, South Korea, Indonesia, Japan and the Philippines,

STT GDC offers a full suite of best-in-class, highly scalable and flexible data centre solutions, connectivity and support services that best meet customers’ current and future colocation needs.

The Vendor Performance and Operations Manager at ST Telemedia Global Data Centres (Philippines) is a pivotal role responsible for managing the company's vendor relationships, overseeing contract management, and providing oversight in operations and preventive maintenance. As part of the Strategy Execution department and reporting to the Head of Strategy Execution, this role involves strategic alignment of vendor partnerships, optimization of vendor performance, and leadership in ensuring efficient and effective operations to achieve the company's strategic objectives, especially in enhancing IT infrastructure and telecommunications services.

Key Responsibilities:
 

● Vendor Management: Lead the development and maintenance of strategic relationships with key vendors, ensuring alignment with the company’s strategic goals.

● Contract Leadership: Spearhead negotiations, manage contracts, and ensure compliance with terms and performance standards, optimizing cost-effectiveness and value delivery.

● Performance and Strategy Alignment: Develop and implement performance metrics and KPIs for evaluating vendor effectiveness, aligning vendor contributions with strategic objectives.

● Operations Oversight: Provide oversight and management of operations, including preventive maintenance activities to ensure the continuous and reliable performance of data center facilities.

● Risk Management: Lead the identification and mitigation of risks associated with vendor relationships and operational activities, safeguarding company interests.

● Cross-functional Team Leadership: Collaborate with various departments to ensure that vendor services and operational activities meet strategic and operational needs.

● Market and Industry Leadership: Maintain a proactive stance on market trends and industry developments to identify opportunities for new vendor partnerships or enhancements to existing relationships.

● Reporting: Regularly report on vendor performance metrics, operational effectiveness, and strategic alignment to the Head of Strategy Execution and other stakeholders.

● Budgeting: Develop and manage the budget for vendor-related expenses and operational activities, ensuring cost-efficiency and value optimization.

Qualifications:

● Bachelor’s degree in Engineering (Electrical, Mechanical, Computer Science, or related field) required.
 

● Minimum of 10 years of experience in a leadership role managing vendor relationships, contracts, and operations, preferably in the data center, telecommunications, or IT infrastructure sectors.
 

● Proven track record of successful vendor management, contract negotiation, and strategic alignment or operations management.
 

● Strong leadership skills with the ability to manage and develop a high-performing team.
 

● Excellent communication, negotiation, and interpersonal skills.
 

● Analytical and strategic thinking abilities, with a focus on operational excellence and risk management.

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.