Vendor Performance & Capacity Administrator – Sydney, NSW

Location: Sydney CBD, NSW – close to Public Transport
Company: BGIS, Government Housing Aligned Client Portfolio
Employment Type: Full-Time, Fixed-Term (6 Months), On Site

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking a detail-oriented and analytical Vendor Performance & Capacity Administrator to support a government housing aligned client portfolio. Reporting directly to the Subcontract Manager, this role is crucial in driving vendor performance visibility and ensuring that the allocation of residential maintenance work is based on price, capacity, and historical performance.

This role is based in Sydney CBD, conveniently close to public transport. It suits candidates with excellent phone manner and strong system administration skills who can adapt to evolving priorities and thrive in a fast-paced, vendor-facing environment. 

The Ideal Candidate Will Be

- Highly organised with a strong customer service and phone manner.
- Analytical and process-focused, with an eye for detail and accuracy.
- Proficient in systems administration and confident working in Excel.
- Experienced in coordinating vendors or contractors and producing reports.
- Able to work collaboratively in a fast-paced environment.

Key Responsibilities

- Develop and manage the Capacity & Allocation Report to support equitable work distribution.
- Produce vendor performance reports using BGIS systems and compliance registers.
- Coordinate vendor performance meetings, minute actions, and track outcomes.
- Support vendor allocation decisions based on agreed volume capacities.
- Manage vendor availability and escalate trade gaps to the Subcontract Manager.
- Ensure vendor suspensions or reactivations are systemically supported and documented.
- Identify and recommend process improvements across vendor performance workflows.

Education, Experience & Skills

Essential:
- Experience in business administration, reporting or coordination roles.
- Strong phone manner and written communication.
- Proficiency in Microsoft Excel and reporting systems.
- Understanding of contractor management or vendor performance frameworks.

Desirable:
- Previous experience in residential or housing sector.
- Administrative or business qualifications.
- Exposure to quality assurance or contract compliance processes.

Why Join BGIS?

✔ High-impact role supporting critical housing maintenance services
✔ Sydney CBD office close to public transport, cafés, and amenities
✔ Collaborative and high-performing team culture
✔ Fixed-term opportunity with possibility of extension
✔ Paid volunteer days and community service leave
✔ Be part of one of AFR BOSS Best Places to Work 2024

How to Apply

If you're looking to join a forward-thinking, impact driven team and use your vendor coordination and admin skills in a role that matters - apply now!

BGIS is an equal opportunity employer and encourages applications from people of all backgrounds.

Eligibility

Applicants must have full working rights in Australia. Security clearance processes may be required.

Apply Now to be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at apac.bgis.com