**Vendor Specialist** **Job Details** **Job Location** iLIFE Main - Milwaukee, WI **Position Type** Full Time **Education Level** High School Diploma, HSED or GED **Travel Percentage** None **Job Shift** 2nd Shift **Job Category** Customer Service **Description** **Job Purpose:** The Vendor Payment Specialist position is responsible for verifying, reviewing, and entering various claims accurately by the required deadlines to ensure timely payments to customers. This would include but not limited to participants and vendors. **Essential Job Functions:** _(Reasonable Accommodations may be made to enable individuals with disabilities to perform these essential functions.)_ + Processes invoices by organizing invoices effectively. + Verifies vendor information timely and accurately based on vendors and participants profile and program procedures, regulations, and policy. + Enter’s all invoice information without error while maintaining high volume by weekly deadline. + Works with the post audit team to review and correct any missing vendor information by the weekly deadline. + Ensures that payroll is entered correctly in order to match EVV visits prior to payroll closure and communicates and track discrepancies with the EVV resolution team. + Reviews, analyzes, problem solves, and troubleshoots invoice payments for billing and payroll inquires in a timely manner. + Reviews discrepancies between claims and budget authorizations + Adheres to weekly deadlines for completing data entry for multiple invoices and claims while maintaining high volume production requirements. + Transcribes comments to FMS and Laserfiche care notes accurately and timely. + Provides courteous and professional service in any inquiries via email, in person, and by phone to co-workers, managers, vendors, participants, ICA, and state programs within a timely manner. + Reports each pay period, monthly, and quarterly numbers to management for program audits. + Communicates trends and process improvements to management to help develop efficiencies within areas. + Maintains understanding of multiple payment rules, regulations, and requirements of the program. + Ensures all transactions are supported by appropriate documentation and files are maintained according to record retention requirements + Abides by program policy, handbook, and waiver requirements. + Establishes and maintains professional and effective customers service to vendors and participants. + Understands, processes, and troubleshoots transit ticket procedures as required. + Performs job with a high degree of accuracy and works collaboratively with the post-audit team to resolve issues to ensure an accurate payroll and billing cycle. + Performs special assignments and or projects as assigned **Qualifications** **Required Education and Experience:** _(Where appropriate, education and/or experience may be substituted)_ **Minimum Required Education:** High school diploma or equivalent required. **Minimum Required Experience:** 2+ year(s) of data entry experience preferred. **Knowledge – Skills – Abilities:** + Ability to learn and work within multiple systems and applications. + Ability to do highly repetitive tasks while maintaining focus. + Analytical thinking and problem resolution. + Ability to think critically and innovatively. + Engage and work collaboratively with all levels of personnel within the company to achieve common goals. + Skill and ability in making decisions, considering a variety of complex factors. + Demonstrate professional written and verbal communication skills. + Ability to work in a demanding environment that requires short turn-around time. + Ability to prioritize and coordinate work to meet deadlines. + Adapt quickly to change. + Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). + Ability and desire to cross-train; learn the work of other departmental staff to provide an effective back-up when needed. + Accepts personal responsibility for the quality and timeliness of his or her work and assumes ownership of the results. + Possess the desire to learn and grow with the job, enhancing responsibility and skill to a higher level **Physical Requirements, Visual Acuity, and Work Conditions:** **Physical Requirements** : Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. **Visual Acuity** : The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. **Working Conditions** : Work conditions may be stressful at times. Most of the work will be performed in an office environment. Additional time and effort beyond a normal workweek may be required to accomplish company and individual objectives and to provide a high level of service to our members. _This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position._ _The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time._ _CFI is an Equal Opportunity/Affirmative Action Employer and promotes a Drug Free Work Environment_