Short Description:
This position will be focusing more on the results from the vulnerability assessment and addressing the associated issues.
Complete Description:
Will performs all roles of a Desktop Support staff. this person will be taking results from several systems and then work down the list to improve IDR vulnerability scores
This position responds to help desk tickets, works with vendor support contacts to resolve technical problems with desktop computing equipment and software, ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems, builds and configures new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts), and troubleshoots basic network, software, and printing problems.
This position will be working with Information Security Office staff, Desktop, Network and Server teams in helping agencies reduce system misconfigurations, vulnerabilities and other security issues.
Greater detail outlined in the skills matrix.
Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week
More than 5 years of relevant experience and preferred education of 2 year degree or equivalent technical study
Skills:
Skill
Required / Desired
Amount
of Experience
Remediation, fixing, patching of system that have identified misconfigurations or vulnerabilities
Required
3
Years
Desktop - Windows 7 Installation, Support, Patching and Troubleshooting
Required
3
Years
Track and report on issues found in the security information and event management (SIEM) System.
Required
3
Years
Windows networking TCP/IP Configuration and troubleshooting
Required
3
Years
Ability to modify system registry (regedit)
Required
3
Years
Deliver progress reports to agency management and Information Security Office
Required
3
Years
Thorough understanding of Active Directory - client side
Required
3
Years
Demonstrated experience providing support with remote tools
Required
3
Years
Install and troubleshoot 3rd party applications on the desktop
Required
3
Years
Experience with Hard Drive Encryption
Desired
Experience with Tripwire 360 vulnerability management or Tripwire CCM
Desired
Experience with Lumension Patch Management and Microsoft SCCM systems are a plus.
Desired