Venue Receptionist
Center Parcs
Venue Receptionist The Events team focus on delivering the highest levels of guest satisfaction through service and value for money for both our corporate and leisure events. We offer a themed and seasonal programme of entertainment for our guests, conferences and seminars for external clients and internal corporate and social events for our colleagues.EVENTS RECEPTIONIST11.60 per hourAs a Receptionist, you will be the first point of contact and will provide a professional, prompt and friendly service to all persons arriving at our conference centre - The Venue.In this role, you report to the Corporate Events Manager; ensuring that any queries and requirements are dealt with promptly and professionally. The ideal candidate will have a polite, friendly and efficient manner, have a good working knowledge of IT systems and be experienced in general administration duties.This is a varied role and whilst your main responsibilities will be working on the reception, you may also be required to support in the service delivery of our conferences and events.Responsibilities will include:Meeting and greeting guests and visitors and assisting with their needsUndertaking administrative tasks and producing information packs for delegates arrivalMaintaining a high standard of presentation in the reception area, including ensuring marketing materials and signage are accurate for each clientLiaising with the B2B operations and sales coordinator regarding any client concerns or complaints so they can be resolved quicklySupporting the front of house team to ensure all events are delivered successfullyThis is a great introductory role for someone looking to move into an events role. Full training in all aspects of the operation will be provided to enable you to support the team.HOURS OF WORKYou will be contracted to work 120 hours per 4-week periodwith flexibility over various hours.As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.ABOUT YOUEssential requirements:Excellent communication skills, naturally friendlyGood verbal and written communicationPrevious experience in a customer/guest facing role or in the corporate events industryThe ability to work well alone and as part of a teamThe ability to perform well under pressureCompetent knowledge of MS Office and OutlookDesirable requirements:Previous experience undertaking general office administration and data entryABOUT THE BENEFITSCenter Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:Colleague Bonus SchemePension Scheme with Life AssuranceColleague Recognition and Reward Schemeoffering a choice of Center Parcs and High Street vouchersFree use of our leisure facilitiesDiscounted Center Parcs breaks20% discount in our restaurant and retail outletsAccess to Perks at Work Portal - offering a wide range of retail and leisure discountsAn Employee Assistance Program - providing support on financial, health and legal mattersExcellent opportunities for career development and progression with the opportunity to gain externally recognised qualificationsIf this sounds like your ideal job, then wed love to see your application.Closing date:18th February 2025at 12 NoonInterviews to be held:Week Commencing 17th February 2025Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.Follow us -FacebookX (Twitter)LinkedInAt Center Parcs, everyones welcome.We recognise that were all at our best when were being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect.We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process. Share Apply now
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