Overview AARP’s Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need — empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law. The Veterans Empowerment Specialist provides administrative support and limited social services to veteran clients and spouses of veterans seeking legal representation. Performs intake for potential clients and supports attorneys with client communications and investigative work such as gathering evidence, searching military, medical, and claims files, records and documents, and/or contacting potential witnesses to gather information. Arranges appointments and maintains calendars, schedules, and files. Organizes and supports community veterans clinics and outreach events. This is a grant-funded position initially funded through 9/30/25. Its continuation will be contingent upon annual renewal. Responsibilities Schedules appointments, depositions, and meetings and maintains attorneys’ files and calendars; makes travel arrangements and prepares and submits expense reports and other financial documents for payment as requested. Assists in the onboarding process for new hires, volunteers, and/or interns, including organizing orientation programs; training in office policies, procedures, and technologies; and addressing employee, intern, and volunteer queries regarding office management and facility management issues. Prepares, edits, cite checks, and formats correspondence, memoranda, pleadings, briefs, and other legal documents. Retrieves and files legal documents with the courts in person or using the Case Management/Electronic Case Files (CM/ECF) system as requested. Organizes and maintains litigation, amicus and other case files, runs case reports, tracks court deadlines, and updates the progress of the case using law practice management software. Communicates with outside counsel to refer and monitor status of co-counseled and/or pro bono cases. Provides legal assistance to clients, including conducting intakes and assisting with client interviews. Performs investigative work, records searching, and/or contacting clients, witnesses, and government agencies to gather information. Organizes trainings, community outreaches, and legal clinics under the direction and supervision of the attorney- supervisor and helps create presentation decks and relevant materials. Participates as a member of practice area team and on cross-organizational working groups to develop innovative approaches to enhance service delivery for organization’s clients. Qualifications Associate degree or equivalent additional training and at least 3 years prior work experience in DC. Strong organizational skills and ability to adhere to established best practices and guidelines regarding client services. Ability to competently use standard workplace software (especially Outlook, Word, Excel and Teams) and to quickly learn new software. Knowledge of DC communities, resources and services; sensitivity to the legal and social needs, and professional or personal experience interacting with, low-income older adults in Washington, DC. with a particular emphasis on veteran clients; experience with relationship building, navigating government entities, and knowledge of the Washington, DC community are preferred. Additional Requirements Regular and reliable job attendance. Effective verbal and written communication skills. Exhibit respect and understanding of others to maintain professional relationships. Independent judgement in evaluation options to make sound decisions. In office/open office environment with the ability to work effectively surrounded by moderate noise. Ability to occasionally lift up to 25 pounds. AARP will not sponsor an employment visa for this position at this time. Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.