An exciting opportunity has arisen for a professional and enthusiastic administrator to join our client care team. We are looking for a proactive, enthusiastic, and approachable person who is a great team player but is also able to self-motivate. Must have excellent interpersonal skills, and the ability to multi-task in a fast-paced environment. This is a full-time permanent role working 40h per week Monday-Friday. **Main Roles and Responsibilities:** + Ensuring all veterinary reports, referral letters and discharge instructions are typed, checked, distributed, and attached to patient records in a timely and efficient manner + Processing insurance claims + Providing administrative support to our vets, reception team and wider organisation. + Booking of appointments and surgical procedures for our clients + Assisting with general reception and admin duties as required + Answering the telephone to assist clients with any enquiries or queries. **Benefits** + 5 weeks holiday + bank holidays + Birthday Leave + Career progression opportunities + Staff discount schemes + Life Assurance + Enhanced sickness pay + Enhanced equal family leave + E-car salary sacrifice scheme + Employer contribution pension scheme + Wellness program including: + Employee assistance program + Eyecare voucher scheme + Free annual Flu jab + Cycle to work scheme + Recruitment referral reward scheme **About us** Veterinary Vision offers a dedicated ophthalmology referral service for cases referred throughout the UK, with four sites in Penrith, Bamber Bridge, Glasgow and Sunderland. We are equipped with state-of-the-art operating facilities for all types of ocular surgery in a friendly, caring environment where the well-being of the patient is our top priority. \#LI-ST1 #LI-Onsite