**Job Title:** Receptionist **Salary:** £24,045 per year **Location:** Moor Cottage Veterinary Practice, Bracknell **Job Type:** Permanent, full-time **Hours:** 40 hours per week (Monday - Friday 8.00am - 4.30pm or 10.30am - 7pm plus 1:4 Saturdays 8.30am - 4.30pm) **Moor Cottage Client Care team have an exciting opportunity** **for a full-time Veterinary Receptionist to join our fantastic front-of-house team!** We are seeking candidates who are friendly, client-focused and are confident in a busy environment. You will work closely with our clinical team to guarantee that our clients and patients receive a high-quality, seamless and professional experience with us. **Roles and Responsibilities** + Managing the practice diary; booking in appointments and surgical procedures. + Registering new patients + Answering the telephone and dealing with a range of phone and email enquiries + Completing various administrative duties for the clinical team and the business + Promoting offers and services + Taking payments, managing cash, stock and client accounts + Pro-active communication between clients and colleagues to ensure the day runs smoothly. + Ensuring that reception is clean and well-stocked. **Required Skills and Experience** + Must have previous customer-facing experience + Strong administration, numeracy and organisational skills + The ability to communicate well with clients and colleagues, face to face, over the telephone and via email + Able to adapt and quickly use in-house software (training will be provided) + Confident using Excel, Word and Outlook ​ **Benefits** + ​5 weeks holiday plus bank holidays and Birthday Leave + Career progression opportunities + Staff discount scheme + Life Assurance + Enhanced sickness pay + Enhanced equal family leave + Employer contribution pension scheme + Wellness program including: + Employee assistance program + Eyecare voucher scheme + Free annual Flu jab + Cycle to work scheme + Recruitment referral reward scheme **About Us** Moor Cottage Vets are a well-established, RCVS accredited, small animal primary care practice in Binfield, Berkshire. We believe our clients and their animals are the heart of our practice and we strive to provide the best clinical standards as well as excellent customer service for all under our care. Interested? Please click 'Apply' at the top of the page. Or, for any questions, please contact Stephanie on stephanie.acton@linnaeusgroup.co.uk